To help him or more people who meet the same issue address this problem, we collect 11 easy ways in this guide for you to solve it. The first and the easiest way is to check whether you have stable and fast internet work for the app download.
Besides the internet issue, you can also try to restart the app on your iPhone to fix this problem. If you have an iPhone 6s or later, you can firmly press the app from the Home screen. If the app download is stopped, then you can tap Resume Download. If you see the app on your screen get into dim or have white lines on it, just like the picture shows below, you can try to restart your iPhone, then go to the App Store and re-download the app. Sometimes, the app might work improperly due to some unknown reasons, in this situation, you need to quit and restart it to have a try.
You can quit and restart the App Store by tapping the Home button twice, and you will get a preview of the apps you used recently. Just swipe up to close the App Store. Check which payment method you have on file and make sure it hasn't expired, been declined or failed. If you can't update your apps and you're seeing a message that says "your account is disabled in the App Store", there may be a problem with your payment method. Contact Apple Support for assistance.
From the Home screen, touch and hold the app. From the menu that appears, choose Prioritise Download. Restart your iPhone or restart your iPad. I am not talking about that.
Release it when you see it. This will hard reboot your iPhone and help solve a number of small errors. It also frees a lot of memory. Open the App Store and try downloading the app after a few hours.
It is possible that the servers are either down or facing some glitch. Patience is the best virtue in moments like these. Just wait it out. One thing you can do is visit Downdetector website and check if App Store servers are down or facing an outage. See if it is down in your country and what kind of problems is it currently facing. This is an old trick that still works sometimes. Start a download on App Store, pause or stop it immediately when it begins and then start it again.
This can jumpstart things for you. Not many people know this trick but you can clear cache in iPhones too. Open App Store and tap 10 times on any one of the five buttons at the bottom of the screen. The key here is that you have to tap the same button 10 times.
It will clear old App Store cache data, giving you a fresh start. Check if your Wi-Fi is working correctly. Try connecting to a different Wi-Fi network or use mobile data to verify. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn't expired, declined, or failed.
Contact Apple Support for assistance. From the Home Screen, touch and hold the app.
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